Third party verification as part of your sales flow
Measure quality, prevent churn, efficiently handle complaints, start a new cross sale dialogue.
Making sure the sale meets your quality standards
Independently confirm the sale and quickly deal with complaints.
You have set up your perfect multi-channel sales flow, increasing your overall conversion rates and generating more up-and cross sell opportunities. Our reporting tools update you about your team’s performance and sales increases.
By adding third party verification to your flow you can now also report on the actual quality of the sale and the interaction. Does your new customer confirm they just signed up for a contract? How did they value the interaction with your rep? Anything to improve? And by the way, maybe they are also interested in X or Y?
Our integration with haas allows you to create a fully automated dialogue via mail or SMS. The output will be part of your reporting dashboards in Salesboard and any required follow-up actions will be assigned to the right team or process automatically..
Made possible by Salesboard and haas
With the haas integration you can add an extra dimension to your multichannel sales flow by adding the following steps:
1. Verify – Check whether the customer agrees with the actions that have been agreed upon in the interaction with your rep.
2. Dialogue – Ask how the customer rates the interaction with your agent and why. Add any other questions, based on dialogue flow.
3. Act – Manage complaints quickly, follow-up on cross sale opportunities and create cheerleaders of your company
Salesboard
Configuring your perfect sales flow
At Salesboard, we take your perfect sales flow as the starting point. Together with you, we will configure our smart software modules that will quickly improve your overall sales KPI’s. Very often, there is a lot to be improved in sales flows that contain human interaction. So that’s where we often start looking.
And although we don’t offer one standard piece of software – we will be able to move very quickly. Our software modules and dashboards can typically be configured in 1-2 weeks.
We focus on sales processes that include human interaction
There is a lot to be gained in sales flows that contain human interaction. There is lots of low hanging fruit.
We analyse your sales KPI’s and the desired perfect flow
We rethink your sales process: “How would you sell if technology were no barrier?”
We configure campaigns, roll out and finetune
We roll out modules step by step. We implement where needed and roll out to all users in a pace your team can manage.
IT departments like us
Salesboard is ISO 27001 certified and our cloud infrastructure and processes are audited regularity by independend parties. With our well-documented API’s we will hook in to any of your existing systems.
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